Privacy Policy
Privacy Policy
Last Updated: October 9, 2026
Welcome to Shopistic (www.shopistic.in). We respect your privacy and are committed to protecting the personal information you share with us when you visit our website, place an order, or contact our customer support team.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.
1. Information We Collect
When you visit our website, contact us, or place an order, we may collect the following information:
- Personal Information: Your name, phone number, email address, billing address, and shipping address.
- Order Information: Products purchased, order details, delivery instructions, and transaction status.
- Payment Information: Payment status and transaction references. Payment details may be processed by third-party payment providers.
- Technical Information: IP address, browser type, device information, pages visited, and website usage data, where available.
- Communication Information: Messages and details you provide when contacting us through WhatsApp, email, or other support channels.
2. How We Use Your Information
We may use your information for the following purposes:
- To process and confirm your orders.
- To arrange shipping, delivery, and order tracking.
- To provide customer support and respond to your questions.
- To process payments, refunds, cancellations, and returns where applicable.
- To improve our website, products, and shopping experience.
- To prevent fraud, misuse, unauthorized transactions, and security issues.
- To send order updates and important service-related messages.
- To send promotional messages where permitted by applicable law and, where required, with your consent.
- To comply with applicable legal, tax, accounting, and regulatory obligations.
3. Payments and Payment Security
Payments made on our website may be handled by third-party payment gateways or service providers. We do not intend to store complete payment card details on our own systems.
Your payment information may be collected and processed by the relevant payment provider under its own privacy and security policies. Please review the provider's terms and privacy policy when making a payment.
4. Sharing of Information
We do not sell your personal information to third parties. We may share relevant information when necessary with:
- Delivery Partners: To deliver your orders to the correct address.
- Payment Providers: To process payments and eligible refunds.
- Website and Technology Providers: To operate, maintain, and secure our website.
- Customer Support Services: To respond to customer enquiries and provide assistance.
- Government or Legal Authorities: When disclosure is required by applicable law or a valid legal process.
We expect service providers handling personal information on our behalf to use it only for appropriate business purposes and in accordance with applicable requirements.
5. Cookies and Similar Technologies
Our website or its service providers may use cookies and similar technologies to support website functionality, remember preferences, understand website traffic, and improve the shopping experience.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website features.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, resolving disputes, preventing fraud, and meeting legal or accounting requirements.
When information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law.
7. Data Security
We take reasonable measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should avoid sharing sensitive payment credentials or passwords through customer support messages.
8. Your Privacy Rights and Choices
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also raise concerns about how your information is handled or withdraw consent where processing is based on consent.
Some information may need to be retained to complete an order, comply with legal obligations, or resolve disputes.
To make a privacy-related request, contact us using the details provided in the Contact Us section below. We may need to verify your identity before processing your request.
9. Third-Party Links and Services
Our website may contain links to third-party websites or services, including WhatsApp, Instagram, payment providers, and delivery tracking services. These third parties may have their own privacy policies and practices.
Shopistic is not responsible for the privacy practices of external websites. We recommend reviewing their policies before sharing personal information with them.
10. Children's Privacy
Our website is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information inappropriately, please contact us so we can review the matter and take suitable action.
11. Promotional Communications
We may send promotional offers, product updates, or marketing communications where permitted by applicable law and any required consent has been obtained.
You may opt out of promotional communications by following the unsubscribe instructions, where available, or by contacting our customer support team. You may still receive essential messages about existing orders and customer service.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website features, or applicable laws. Any updated version will be published on this page with a revised "Last Updated" date.
We encourage you to review this page periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Business Name: Shopistic
Website: www.shopistic.in
WhatsApp: +91 94576 09897
Email: Shopistic.in@gmail.com
Business Address: Patpat Sarai,Bazar Ganj, Moradabad -244001
We will review privacy-related enquiries and respond as appropriate under applicable law.
This Privacy Policy is intended as a general starting point for Shopistic. Please ensure it accurately reflects your actual website practices, payment providers, cookies, and customer-data handling. Consider obtaining legal advice to confirm compliance with applicable Indian privacy laws.