Return Policy

At Shopistic, we are dedicated to providing an exceptional shopping experience. In line with this commitment, we have established a transparent and customer-friendly return and refund policy, as outlined below:

Generous Return Window

You have a generous 7 day window from the date of delivery to initiate a return. This timeframe allows you ample opportunity to assess whether the product meets your expectations and requirements.

Hassle-Free Returns with Free Return Shipping

At Shopistic, we want you to shop with confidence. Therefore, we offer hassle-free returns with complimentary return shipping. If you are not entirely satisfied with your purchase, you can return it to us at no additional cost.

Return Eligibility

For your return to be eligible, the following conditions must be met:

• Return is approved for only Defective or Mismatched Items
• Items must be returned in new, unused condition and in their original packaging, with all tags intact.
• The product should not have been used, altered, or damaged by the customer.
• Returns must include all original accessories and documentation.

Return Process

Here’s how our return process works:

• Initiate a return by contacting us via email at shopistic.in@gmail.com within the 7 day return window. Please include your order number and the reason for your return in your email. Also include the bank account details in case of refund in the mail itself.
• We accept returns for Defective or Mismatched Items.
• For the return process, we may require product opening video, without any cut or pause.

Refund Process

Once we receive your return request, we will provide you with return authorization and detailed instructions on how to return the item.

• After receiving and inspecting the returned item, we will process your refund within 3 business days.
• Refunds will be issued to the bank account details that was shared in the mail at the time of placing return request.

Customer Responsibility

It is the customer’s responsibility to securely package the returned items to prevent damage during transit.

Cancellation Policy

If you need to cancel an order, kindly do so before the shipment of your order. To initiate the cancellation process, log into your account and select the “cancel order” option corresponding to the order number you wish to cancel.

Questions and Assistance

For any questions or assistance with your return, please contact us at shopistic.in@gmail.com. Our dedicated customer support team is here to assist you.

We sincerely appreciate your patronage and thank you for choosing Shopistic for your shopping needs. Your satisfaction is our top priority, and we are committed to ensuring your shopping experience is nothing short of exceptional.